Calculator
Tell us which tool you were using: V-Groove, Wainscoting, Coffered Ceiling, Ceiling Beam Layout, Board & Batten, Slat Wall or Stair Layout.
FinishCalc Pro Support
Need help with
Need help with
FinishCalc Pro?
Use this page for product questions, calculator issues, PDF-report questions and technical support related to FinishCalc Pro.
Product Support
Tell us what happened and where.
The most useful support request identifies the calculator, the measurements entered and the result you expected to see.
Email FinishCalc Support →Dedicated FinishCalc Pro support: support@atlanticcustomwoodcraftma.com.
What to Include
A few details can make troubleshooting much clearer.
You do not need to send private information. The items below are usually enough to understand a product issue.
Measurements
Include the field dimensions and settings entered into the calculator when the issue occurred.
Expected Result
Briefly describe what you expected the layout or calculation to show and what appeared instead.
Device & Version
Include your device type and the FinishCalc Pro version shown in the app when available.
Support Topics
What we can help you investigate.
FinishCalc Pro support is focused on the product, its calculators and the information produced by the app.
Calculator Results
Questions about unexpected dimensions, spacing, counts or layout output.
PDF Reports
Questions about PDF generation or report output in calculators that support professional PDF summaries.
App Behavior
Technical issues such as a screen not behaving as expected or a feature not completing normally.
Product & Store Questions
Questions about the current version, future public distribution or official download availability.
Before You Send
Keep support information focused on the product.
Do not send passwords, payment-card information, government identification numbers or other sensitive personal information in a support email.
Screenshots can be helpful when they show the calculator and the issue, but review them first to make sure they do not contain information you do not want to share.
Atlantic Project Questions
Looking for finish-carpentry project information instead?
FinishCalc Pro support is separate from Atlantic project inquiries. For interior finish carpentry, architectural millwork or custom woodwork, use the project contact page.